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Your satisfaction is our priority. Learn about our return and refund process, timelines, and policies.
Return shipping charges may apply unless the return is due to a defect or our error. We recommend using a trackable shipping method to ensure your return reaches us safely.
Refunds are issued once the returned item is received and approved. Refunds will be processed back to the original payment method within 7 working days:
Note: Shipping charges are non-refundable unless the return is due to our error or a defective product.
Exchanges are accepted for wrong size or product defects. To exchange an item:
If you receive a defective or damaged item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.
Sale items can only be returned if they are defective or damaged. Regular return policy applies to sale items in such cases.
If the item was marked as a gift, you'll receive a gift credit for the value of your return. The gift credit will be emailed to the gift recipient.
• Keep your order number handy when requesting a return
• Use trackable shipping for returns
• Include all original packaging and tags
• Take photos if item is damaged or defective